The Help Center provides free short-term counseling and referrals when additional services are needed. Licensed counselors are available to all Polk State College students. We provide support and resources for a variety of concerns including:
- Alcohol and Drug Abuse
- Anxiety and Depression
- Coping with College
- Eating Disorders
- Grief and Loss
- Relationship and Family Issues
- Sexual Assault
- Stress Management
- Suicide Thoughts/Feelings
- Test Anxiety
Appointments can be scheduled but walk-ins are always welcome. The Lakeland Help Center is located in LTB 1273. To schedule an appointment, call 863-669-2309. The Winter Haven Help Center is located in WAD 178. To schedule an appointment, call 863-292-3759. Faculty who have questions or need more information about the Help Center may contact Kim Pearsall (Lakeland) at extension 6111. Please note: Currently, there is no full-time Counselor in Winter Haven. However, any student needing to speak with a Counselor can call 863-669-2309.
Scheduled appointments are typically 1 hour in length. If you experience an emergency, call 911; for non-emergency calls that require immediate assistance, please call your local crisis center. In West Polk County, call the Peace River Center Crisis Line at (863) 519-3744. In East Polk County, call the Winter Haven Hospital Access Line at (800) 723-3248. Crisis Line counselors are available there 24 hours a day, 7 days a week.
Services provided by the Help Center are confidential in accordance with State and Federal law. Information is not released to anyone without the student’s written permission.
Hours of Operation
Monday 8:00 a.m. to 5:00 p.m.
Tuesday 8:00 a.m. to 5:00 p.m.
Wednesday 8:00 a.m. to 5:00 p.m.
Thursday 10:00 a.m. to 7:00 p.m.
Friday 8:00 a.m. to 5:00 p.m.
You can learn more about the Help Center on their website.